Casinous serves Filipino players across the Philippines — these Terms and Conditions apply to all members regardless of region.
These Terms and Conditions govern your use of the Casinous platform. Please read them carefully before registering. By creating an account, you confirm that you have read, understood, and agreed to everything on this page.
This is not a replacement for reading the full document below. These cards summarise the major areas the Casinous Terms and Conditions address.
You must be 18 years or older and physically located in the Philippines to use Casinous. One account per person. Identity verification is required before withdrawals can be processed.
All Casinous transactions are in Philippine pesos. Supported methods include GCash, Maya, InstaPay, PESONet, and major Philippine banks. Withdrawal processing times vary by method.
All bets placed on Casinous are final once confirmed. Void and cancellation policies vary by game type and are detailed in the section below. Winnings are credited to your account balance.
All Casinous bonuses are subject to wagering requirements and time limits. Bonus terms are published alongside each specific offer. Attempting to abuse promotions may result in account suspension.
You are responsible for keeping your Casinous login credentials secure. Do not share your password or OTP with anyone. Casinous will never ask for your password via any channel.
Casinous provides deposit limits, cool-off periods, and self-exclusion tools. If gaming is no longer enjoyable, use these controls or contact support. Full details on the Responsible Gaming page.
Casinous serves Filipino players across the Philippines — these Terms and Conditions apply to all members regardless of region.
Important: These Terms and Conditions ("Terms") form a legally binding agreement between you and Casinous. Using or accessing the Casinous platform in any way — including just browsing — means you accept these Terms. If you do not agree, please do not use Casinous.
By registering an account on Casinous, accessing the platform, placing any bet, or using any service offered, you confirm that you have read and accepted these Terms and Conditions in full. This agreement is between you ("the member") and Casinous ("the platform," "we," "us," or "our").
If you register on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms. Casinous reserves the right to decline registration to any applicant without providing a reason.
These Terms are published in English as the primary language. In any case of dispute or interpretation, the English version governs. If you need clarification on any clause, contact Casinous support before registering.
To use Casinous, you must meet all of the following requirements:
By registering, you represent and warrant that all of the above conditions are met. If at any point they cease to be met, you are obligated to notify Casinous immediately and stop using the platform. Any breach of eligibility conditions may result in immediate account closure and forfeiture of any balance held.
Age verification: Casinous actively verifies player ages during the account review process. Underage gambling is illegal in the Philippines. If we have reason to believe an account holder is under 18, the account will be frozen pending investigation.
Each person may hold only one Casinous account. Creating duplicate or multiple accounts — whether under your own name, a pseudonym, or through a third party — is strictly prohibited and will result in closure of all associated accounts.
When registering, you must provide accurate, complete, and up-to-date information including your legal name, date of birth, and a valid contact number. Providing false information during registration is a breach of these Terms and may result in forfeiture of your balance.
If any of your registered details change — particularly your contact number or email address — you are responsible for updating them through your Casinous account settings promptly. Casinous is not liable for communication failures resulting from outdated contact information.
Your Casinous account is personal and non-transferable. You may not sell, transfer, or assign your account or any balance within it to any other person.
Casinous is required to verify the identity of its members as part of responsible operations and regulatory compliance. This process is commonly referred to as Know Your Customer (KYC).
Before processing your first withdrawal, Casinous will request identity verification documents. Accepted documents include any valid Philippine government-issued ID such as:
Casinous may also request proof of address or source of funds in certain circumstances. Failure to provide requested documents within the timeframe specified by support will result in suspension of withdrawal processing until verification is complete. Casinous will not process withdrawals to accounts that cannot be verified.
Documents submitted for KYC are handled in accordance with the Casinous Privacy Policy. They are used solely for identity verification and legal compliance purposes.
Casinous serves players from all Philippine regions — these Terms apply equally regardless of where you are in the country.
All deposits to your Casinous account must originate from a payment method registered in your own name. Third-party deposits — where the payment source belongs to a different person — are not permitted and may result in a reversal and account review.
Supported deposit methods at Casinous include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfer, and direct transfers from BDO, BPI, and UnionBank, as well as Visa and Mastercard. All balances are held in Philippine pesos (PHP).
Minimum deposit amounts are displayed in the Casinous cashier at the point of transaction. These may vary by payment method and are subject to change. Casinous does not charge deposit fees, though your e-wallet provider or bank may apply their own transaction charges.
GCash, Maya, and most e-wallet deposits are credited to your Casinous balance instantly or within a few minutes. Bank transfers via InstaPay or PESONet follow the processing schedules of the respective network. Delays caused by your payment provider are outside Casinous' control.
Note: If a deposit is credited to your Casinous account but the corresponding game balance does not reflect it, contact support before attempting another deposit. Do not attempt the same transaction multiple times without confirming the first has failed.
Withdrawals from Casinous are processed to the same payment method used for your most recent deposit wherever possible. This is a standard anti-money laundering procedure. Casinous reserves the right to request additional verification before processing withdrawals above certain thresholds.
Your Casinous account must be fully verified (KYC completed) before your first withdrawal request can be processed. Withdrawals submitted to unverified accounts will be placed on hold until documentation is provided.
GCash and Maya withdrawals are generally processed within minutes during business hours. Bank transfers may take longer depending on the receiving institution's processing schedule. Casinous aims to process all approved withdrawal requests within 24 hours of submission, excluding requests flagged for additional review.
Minimum and maximum withdrawal amounts are displayed in the Casinous cashier. These may vary by payment method. There is no fee charged by Casinous for standard withdrawals, though your bank or e-wallet may apply receiving fees.
Casinous reserves the right to delay or withhold withdrawals pending investigation of suspected bonus abuse, fraudulent activity, or where a Suspicious Transaction Report obligation may apply under Philippine regulations.
All bets and game rounds placed on Casinous are final and binding once confirmed by the system. You cannot cancel, amend, or reverse a bet once it has been accepted. It is your responsibility to review your selections before confirming any wager.
Casinous settles bets according to official results from the relevant governing body, league, or game provider. In the event of a dispute over results, Casinous' decision following investigation is final. Winnings from settled bets are credited to your account balance automatically.
A bet may be declared void and the stake refunded in cases including:
Casinous does not offer void bets based on the bettor's change of mind after confirmation. The void policy for specific game types is detailed in the individual game rules accessible within each section of the Casinous lobby.
Live in-play bets at Casinous are subject to brief suspension windows during high-volatility game moments. Bets placed during these windows may be accepted or rejected at Casinous' discretion. If a bet is not accepted, no stake is charged and you will be notified via the platform interface.
Casinous offers various bonuses and promotions from time to time. Each promotion has its own specific terms including wagering requirements, eligible games, minimum deposit thresholds, expiry dates, and maximum withdrawal limits from bonus-derived winnings. These terms are published alongside each individual promotion.
By claiming a bonus, you agree to the specific terms of that promotion in addition to these general Terms and Conditions. Where there is a conflict between a promotion's specific terms and these general Terms, the promotion-specific terms apply to that promotion only.
Bonus funds credited to your Casinous account must be wagered a specified number of times before they can be converted to withdrawable balance. The multiplier and eligible games for each bonus are stated in the promotion details. Playing games that are excluded from a bonus wagering contribution does not count toward the requirement.
Attempting to exploit bonuses through irregular play patterns, the use of multiple accounts, coordinated betting with other members, or any other method designed to extract bonus value without genuine gameplay risk is considered bonus abuse. Casinous reserves the right to void bonuses, winnings, and close accounts where abuse is suspected. All Casinous promotions are intended for recreational players engaging in genuine gaming activity.
Free-rolls and tournament entries: Free-roll entries credited to your account expire as stated in the specific offer. Unused entries cannot be converted to cash and do not carry over beyond their stated validity period.
Whether you are in Davao, Manila, or anywhere in between — the same Casinous Terms and Conditions apply to every member.
You are solely responsible for maintaining the security of your Casinous account credentials, including your password and any one-time passwords (OTPs) sent to your registered mobile number. Do not share your login details with anyone under any circumstances.
Casinous will never contact you to request your password, PIN, or OTP via any channel — including email, SMS, live chat, or telephone. Any communication claiming to be from Casinous and requesting this information should be treated as fraudulent and reported to support immediately.
If you suspect your Casinous account has been accessed without your authorisation, contact support immediately. Casinous will investigate and take appropriate action, which may include temporary account lockdown. You are responsible for all activity on your account until you report a suspected breach in writing to Casinous support.
Casinous recommends using a unique, strong password for your account and enabling all available security features. Avoid accessing your Casinous account from shared or public devices where possible.
The following conduct is strictly prohibited on the Casinous platform. Engaging in any of the below may result in immediate account suspension, balance forfeiture, and referral to relevant Philippine authorities where applicable:
Casinous reserves the right to suspend, restrict, or close any member account at its discretion, with or without prior notice, in circumstances including but not limited to:
Accounts inactive for 12 or more months may be subject to an administrative maintenance fee as permitted under Casinous policy. Members will be notified at their registered contact details before any fee is applied. To avoid dormancy, log in to your Casinous account at least once every 12 months.
If you wish to close your Casinous account voluntarily, contact support via email. Pending any outstanding KYC requirements, balances will be returned to your verified withdrawal method within the standard processing window. Bonuses that have not met their wagering requirements are forfeited upon voluntary closure.
Casinous is committed to responsible gaming. We believe that gaming should be an enjoyable form of entertainment and that players should always remain in control of their activity and spending. These Terms require all members to use Casinous responsibly.
Casinous provides the following responsible gaming tools, available free of charge to all members:
If you believe your gaming is becoming a problem, or if a family member is concerned about your gaming activity, please visit the Casinous Responsible Gaming page or contact support. Resources and referrals to professional help are available at no cost.
If you have reason to believe that a minor has accessed the Casinous platform through your account or device, contact support immediately. You are responsible for keeping your login credentials secure and ensuring minors in your household cannot access your account.
Casinous collects and processes personal data as described in the Casinous Privacy Policy. By using the platform, you consent to the collection and use of your data in accordance with that policy, which forms part of this agreement by reference.
Casinous will not sell your personal information to third parties. Data shared with payment processors, identity verification services, and regulatory bodies is limited to what is legally required or operationally necessary. For full details on how Casinous handles your data, visit the Privacy Policy page.
To the fullest extent permitted by applicable Philippine law, Casinous is not liable for:
Casinous is not a financial institution and the platform is not an investment or savings vehicle. All gaming activity on Casinous carries risk of financial loss. You should only deposit what you can genuinely afford to lose.
Nothing in these Terms limits Casinous' liability for death or personal injury caused by gross negligence, fraud, or any other liability that cannot be excluded under Philippine law.
Casinous reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered members via their registered email address or via a platform notification at login.
Continued use of Casinous after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree with updated Terms, you should stop using the platform and contact support to close your account before the effective date.
The "Last updated" date at the top of this page reflects when these Terms were most recently revised. Casinous recommends reviewing this page periodically. Archived versions of previous Terms are available on request via support.
If you have questions about these Terms and Conditions, or need clarification on any specific provision before registering, contact the Casinous support team:
Email: support@casinous.best
Available: 24 hours, 7 days a week
Language: English (Philippine English preferred)
For responsible gaming concerns specifically, visit the Responsible Gaming page for detailed information on available tools and external support resources in the Philippines.
Reminder: Using Casinous means you have accepted all Terms on this page. If you are unsure about any section, contact support before placing any bets or making any deposits. These Terms are governed by and construed in accordance with applicable Philippine law.
Now that you know the rules, register your Casinous account and enjoy baccarat, poker, bingo, esports betting, and PBA markets — all in Philippine pesos, all on one platform built for Filipino players.